Order Help

How do I know if my order went through?

Did you get an order confirmation number? If you did not, then your order did not go through. Wait a few minutes for an e-mail confirmation to make sure, then re-enter your order. If you are having difficulty, give us a call and we will be happy to take your order over the phone.

What size arrangement should I order?

Petite arrangements or Bloom Bottles (up to $50) are good for smaller spaces such as bedside tables, bathroom vanities, or bistro dining tables

Small arrangements ($75-$95) are appropriate for coffee or end tables, desks, or dining tables that seats 4 guests

Standard/Deluxe ($100-$150) sizes would be a good fit for most dining tables that seat 6-10 guests, and make great gifts for most occasions.

Premium/Stunning arrangements ($175-250) are appropriate when you want something large that will make a statement, or will make heads turn upon delivery. These arrangements would be great on kitchen islands, event registration tables, or in smaller lobbies or entryways.

Magnificent/Luxury arrangements ($325-$600) are not only custom works of art made only by our most skilled and experienced designers, but they contain a large variety of some of the most special blooms that nature has to offer.

Will my flower arrangement look exactly as pictured online?

We try our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary. We always keep the same look/feel of the arrangement selected.

Where can I get the addresses and phone numbers of hospitals?

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and room numbers. (As part of our service we confirm room numbers on every order.)

Where can I get the addresses and phone numbers of funeral homes?

When you are placing your order our system will look up business address for you.

Feel free to call us and place your order on the phone. We have comprehensive national data on our systems and will be happy to track down the address and visitation times. (As part of our service we confirm visitation times on every order.)

Can I send balloons to a hospital?

Yes, however, only mylar balloons. Latex balloons are not allowed in hospitals due to latex allergies. We offer mylar balloon bouquets or mylar balloons as add on items to products. Additionally, we offer candy and stuffed animals as add on items.

Is there any special information needed to deliver an arrangement to a hospital?

For hospital deliveries, please make sure to include the full name of the recipient, hospital and room number or ward (if possible). Your arrangement will be delivered to the floor nurse's station, directly to the room, or hospital transport per hospital policy. As a service we check with the hospital to verify room number. If the patient has been discharged we will arrange delivery to their home address.

Is tax included in the price of the arrangement?

Tax is additional. If you are tax-exempt please contact us with your information. We are able to make your online account tax-exempt.